Customer Testimonials

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DealerRater Feb 21, 2024

Good buying experience. Feel like I got a good deal on a great car. Very happy with my new vehicle.

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DealerRater Feb 20, 2024

It was a pleasant experience, felt like we got the best deal. It’s just looking but found the ideal match.

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DealerRater Feb 17, 2024

everyone were very helpful friendly and willing to answer or questions. 'great group of people.

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DealerRater Feb 17, 2024

Allix was the best advisor. Communication was great and she kept me informed the whole process!

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DealerRater Feb 16, 2024

Been dealing here for years, they have earned my royalty. Hope to continue for years to come.

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DealerRater Feb 16, 2024

We have been buying our vehicles at the Jeep dealership in Eau Claire for several years. We are very happy with the excellent customer service and will continue to purchase vehicles in the future.

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DealerRater Feb 16, 2024

Very helpful and fast service. The transaction was very fast and met my expectations with great service

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DealerRater Feb 16, 2024

Lyndsey was an absolute gem to work with and answered all my questions with confidence. She made the overall experience fun and easy!

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DealerRater Feb 14, 2024

Very helpful staff and informative. Waiting for the rest of the parts for the recall.

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DealerRater Feb 13, 2024

Great setting, professional staff, fast service, fair price. Service tech was helpful, not pushy, and suggested upcoming service tasks (filters, brake fluid, etc.) but did not insist on them today as other repair shops have. We've purchased all our Jeeps here over the years and appreciate servicing them at the dealership. Instills a lot of confidence in taking the Jeep over long distances. Appreciate the local ownership as well.

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DealerRater Feb 11, 2024

Had my vehicle in and out in timely manner. Very helpful staff, and knowledgeable. Would go there again if I need services for my jeep.

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DealerRater Feb 10, 2024

Shawn went above any of my expectations both times my car was in. Thank you.

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DealerRater Feb 9, 2024

Fast and great people with knowledge and great attitudes., thank you again for your excellent service

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DealerRater Feb 9, 2024

Very courteous and professional. Thank you for the time to explain options and support scheduling additional vehicles for service

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DealerRater Feb 8, 2024

Very kind, fast and helpful . It was a pleasant experience and I enjoyed the waiting area and coffee.

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DealerRater Feb 8, 2024

I was very happy with my service at the Express Center. My experience online via chat was terrible. I was promised to be contacted TWICE but was never contacted! If the chat person says someone will contact a customer, that should happen!! Very bad form!!

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DealerRater Feb 6, 2024

Extremely helpful. Scottie is always great to work with! Explained everything in detail and gave some good recommendations as well.

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DealerRater Feb 4, 2024

We have had nothing but superior service from this dealership. We are not usually impressed by most dealers. But this dealership went above the norm of most in our area. From our salesperson Dustin to his manager to the loan people all involved in our car buying everyone made it as easy as possible for us. Service personnel were the same when a small problem came up they took care of it like the professionals they were all without any cost to us. We couldn't be happier with our purchase . We would highly recommend them to anybody looking to ...

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DealerRater Feb 4, 2024

Friendly, timely, and extremely helpful in a pinch. I will go back again. Thank you

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DealerRater Feb 1, 2024

I don’t have a clue on what you would like me to write. All I can say is that if I was not happy I would not be coming in for service.

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DealerRater Feb 1, 2024

Service was done properly, not impressed with the guy at the counter. I stood there watching him file papers for 2-3 minutes before he acknowledged me. Then when my vehicle was done he never called me (I was walking around the car lot). He said he would of called if it was closer to closing time, WTH?

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DealerRater Feb 1, 2024

Was a professional and great dealership to work with. Walked us through all of our questions.

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DealerRater Jan 31, 2024

Fast and simple, it would be a better experience if there were free cookies and treats

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DealerRater Jan 30, 2024

Had my Chrysler in for work and Scott was a very good communicator and helpful in explaining options. Would return for service.

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DealerRater Jan 29, 2024

Service great! Mike was super helpful and friendly! Would recommend for great vehicle service and customer service!

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DealerRater Jan 28, 2024

They were busy and a bit short-staffed due to company training. However, they were communicative about this issue up front. Lindsay was our salesperson and she was great to work with. We are very happy with our Jeep and our buying experience!

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DealerRater Jan 28, 2024

Experience was very good . Dustin was a great salesperson. The rest of staff we dealt with were very professional and nice. We couldn't be happier.

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DealerRater Jan 28, 2024

I work close by and was able to drop my car off and walk to work and then pick it up on my lunch break. Everyone was friendly and did a good job.

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DealerRater Jan 27, 2024

Great experience, took care of my needs. I will recommend this service center to all of my friends and family.

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DealerRater Jan 26, 2024

They make the whole process extremely easy and very good service and very acknowledgeable about the vehicles.

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DealerRater Jan 25, 2024

Brought our 2014 Ram 1500 in Dec 4 because it seemed like something in the engine wasn't firing. They ended up replacing the engine. Didn't get our truck back until Jan 19. The length of time it took is the only problem we had.

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DealerRater Jan 23, 2024

Great to work with and quick with my oil change and check up on jeep

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DealerRater Jan 22, 2024

Three months before we purchased the van, we stopped at the dealership and test drove it. Then we shopped around and came back looking for a van and luckily for us, the same van was there to purchase. We were able to work with the same guys both times so that was helpful. New ownership of the dealership was the only glitch in the process because everything was new to everyone.

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DealerRater Jan 20, 2024

Great staff that works with you to get you the best deal possible. Definitely recommend!

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DealerRater Jan 20, 2024

Had a great no bs buying experience that was fast and efficient. I would go back.

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DealerRater Jan 19, 2024

I had a great experience. Everyone I worked with was honest, friendly, helpful, authentic, and upfront throughout the entire process. I will definitely work with them again in the future!

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DealerRater Jan 19, 2024

They listened to my needs and found me a vehicle within my price range and answered all my questions about the vehicle, finance and anything else I had. I did not feel rushed or pressured into buying a vehicle. Will definitely look for a vehicle with them in the future.

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DealerRater Jan 17, 2024

Devon was awesome made the whole car buying smooth and painless. I willrecommend him to all my friends and family.

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DealerRater Jan 15, 2024

Very responsive communication. Easy to work with sales team. Took care of a repair that needed to be done and delivered the vehicle when completed.

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DealerRater Jan 13, 2024

Trustworthy, efficient, friendly, knowledgeable about their services and customer service. I'll always be bringing my car to them

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DealerRater Jan 12, 2024

Perfect Service, Their staff was friendly and more than capable. I had a tight time line to get my vehicle fixed and back on the road due to an important trip and they exceeded the time line. They were also very attentive to explaining to me the process of my warranty, I would absolutely use them again!

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DealerRater Jan 6, 2024

Very Helpful, answered all My Questions and Took Car of My Car making sure there were no issues.

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DealerRater Jan 4, 2024

Excellent service and will most certainly repeat and return in the future. Fast, quick service!!

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DealerRater Jan 3, 2024

Great customer service, clean facility, friendly staff, thorough explanation of features and value of vehicle.

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DealerRater Dec 31, 2023

Excellent service; thank you Mike gave me thorough info about the status of my vehicle. Much appreciated.

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DealerRater Dec 30, 2023

Our experience was great. Devon and team found us the van we wanted from another dealership, and got it delivered very fast! Ryan took the time to explain the financing and made sure we knew what we were getting, and explained our warranty options. The entire experience was positive, would highly recommend!

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DealerRater Dec 30, 2023

Excellent work! It exceeded my expectations, very pleasant staff. I will visit again for sure

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DealerRater Dec 29, 2023

I was handled very professionally and promptly. The waiting room was very comfortable. The work was done very quickly.

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DealerRater Dec 29, 2023

I have always had a great experience at this dealership. Great staff and always friendly!

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DealerRater Dec 24, 2023

Very good service and on time also very courtesy and thorough with their checking over the vehicle

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DealerRater Oct 3, 2023

I came in just for an oil change & tire rotation, no big deal then I get a call from the Advisor Liz Fox! (She's Awesome by the way) that my Rogue needed front brakes, she kept me in the loop every step of the way. any & all questions that I had she made sure to answer right away! Plus even more impressed that she was able to save me some money!

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DealerRater Oct 2, 2023

Great Selection of vehicles and very helpful and friendly staff! Listened to all of my needs and helped me find the right vehicle! Will recommend this dealership to friends and family

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DealerRater Mar 7, 2022

Everyone was very friendly. Service dept. got me in and out in a timely manner.

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DealerRater Aug 25, 2021

Had our first oil change. Service and parts department were friendly, cheerful. Informative and prompt. Alex, who sold us our Charger sought us out to ask how we liked our car. We love it!

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DealerRater Jul 21, 2021

Went in for free oil change from when purchased car. Service was fast and friendly. Little disappointed car was not washed, was told would get free car washes when we bought vehicle

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DealerRater Jun 16, 2021

Continued Great Service. Sherman and Anastasia are absolutely great to work with!!! Service from Laura was absolutely incredible. She knew exactly why I was there and had a excellent loaner available.

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DealerRater Jun 9, 2021

Absolutely awesome service! World Class. Sherman was our salesperson and he actually made this an enjoyable process. Went back and bought another new vehicle. Excellent!

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DealerRater Feb 3, 2021

The warm and friendly staff at the Eau Claire Automotive Group once again has helped me get into the right new Ram truck for my needs. Each and every contact I have made with them during the past years has been positive. From sales to service they are the best of the best.

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DealerRater Oct 30, 2020

A story worth reading! My son and I were delivering a 30' trailer from Illinois to a women in St. Paul. Our truck over heated with fluid pouring out of it as we were pulling into a gas station blocking two lanes of pumps! While we sat in distress our guardian angel pulled up in a truck. Her name is Tami Zurek who happens to be the service manager at athe dealersship. When she seen our dire situation she immediately told us that the belt slipped off because the water pump had seized. She said let it cool down, fill up ...

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DealerRater Sep 16, 2020

Steve Connell helped me purchase the vehicle of my dreams! Sam in Finance worked to get me the best rate possible. Professional, courteous, smooth transaction. Thank you!

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DealerRater Jul 6, 2020

We had a very good experience dealing with Mike and the dealership. Mike was very attentive and patient. I believe we received a fair price without hassle.

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DealerRater May 4, 2020

I have now bought several cars from Eau Claire Chrysler, Dodge, Jeep, Ram. Each time has been a pleasant experience. The sales person I have worked with, Samantha Taylor was knowledgeable about the different car models that were available. I have also had good experiences whenever I have taken the cars for regular service.

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DealerRater Nov 28, 2019

I highly recommend Steven Connell if you are buying a vehicle he made the whole process from start to finish very easy and answered all my questions.

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DealerRater May 5, 2019

THE SALES PEOPLE ARE GREAT, VERY KIND AND FRIENDLY. SALES MANAGERS ARE GREAT! I WOULD RECOMMEND EVERYONE STOPPING HERE TO LOOK FOR A CAR. 100% RECOMMEND

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DealerRater Apr 10, 2019

Great customer service. Very happy with the sales person I worked with... Samantha. The whole team there are great. She was very patient and followed up daily with anything new she had for me.

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DealerRater Feb 22, 2019

Tami and her team in the service department are some of the very few people who I trust to service my vehicles. I'm very particular about cars, and not every shop lives up to the standard I have regarding them. If Tami is managing a shop, I know things will be done right and I will be treated fairly. Thank you all for the work you've done on my cars and truck, I appreciate it.

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DealerRater Feb 3, 2019

I have bought several vehicles and will not even think of going any place else. Best service. They are just very helpful. And great to work with. When my vehicle needs service they are very good at keeping me updated.

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DealerRater Jan 29, 2019

My husband & I initially went to Eau Claire Auto to check out a car for my mom who lives a couple hours away. Our salesman, Steve Connell, showed us around to a few cars in my price range while we were there. I fell in love with this baby blue Jeep. It was having battery issues, as it was freezing. The crew at ECA went above and beyond trying to fix the issue so I could test drive it, but ultimately it was going to need a new battery. Steve got it all fixed up and ready for me ...

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DealerRater Jan 29, 2019

Overall it was a great experience at Eau Claire Chrysler. Aaron, our salesman was very helpful with finding us a Ram that fit our needs and wants. My family has now bought 6 vehicles from Eau Claire Auto Group and will continue to go there because of their great customer service.

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DealerRater Jan 8, 2019

i had the best service in my life this is a great dealership THANK YOU AGAIN this service should be awarded the best dealership and costumer assistants

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DealerRater Oct 23, 2018

I was very excited to purchase a new Jeep Renegade. Sam was very helpful in figuring out some numbers for me to make it work. She also worked with Anastasia and Ryan to help make it work. I appreciate their help in making sure I got the best deal.

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DealerRater Jul 24, 2018

Great out going people. Love my 2019 Dodge Ram and they went above to insure I know everything the truck did before pulling off with it......!

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DealerRater Mar 27, 2018

Linda was our sales associate she was very helpful and answered all our questions. We were happy with the trade in allowance we were given. We had a great experience with the purchase of our new vehicle.

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DealerRater Jan 22, 2010

Very pleasant and knowledgeable staff with a terrific "can do" attitude for meeting my needs for convenience, product options, and recommendations. They now offer service into the evenings as well as on Saturdays and with their complimentary shuttle service - I have been able to easily schedule an appointment that worked for me. My vehicle is always ready when they say and if it is going to be different than what is expected, they call and discuss with me. I appreciate their commitment to me as a customer!

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DealerRater Jan 21, 2010

Friendly and knowledgeable staff. Even though was not ready to purchase at the time, was very pleased with the service that the staff gave and enjoyed not feeling pressured. Prices and quality of the vehicles were competetive and good. Would definitely feel comfortable recommending this dealership to other friends/family.

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DealerRater Jan 21, 2010

The staff was very friendly and communicative when I recently did business with them. I've had experience in the past with dealerships that were not forthcoming about costs and options. The salesperson was receptive when I told him what I needed and provided different vehicle options that were more suited to my needs than his commissions. I've also taken my used vehicles in to their service department and had a very positive experience. Highly recommended.

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DealerRater Jan 21, 2010

Great local team at Bothun...Going there is really the beginning of a supportive relationship that will last for the rest of your driving life. Service that exceeds expectations..The Bothun team also is a big part of the community, their involvement in various charity organizations and their support of community events is a good indicator of their commitment to the community they serve.

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