Customer Testimonials

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DealerRater Jan 19, 2025

Excellent service was quick, staff was courteous and the team working in my truck did an excellent job.

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DealerRater Jan 13, 2025

Courteous and knowledgeable, the service department took care of my recall issue in a timely manner.

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DealerRater Jan 10, 2025

I like the response in the service dept. I plan to purchase my next vehicle from you as well. Hon Ear and straight !

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DealerRater Jan 6, 2025

Cory was great. Knowledgeable and friendly. Was my first time there, and with speedy response and service.

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DealerRater Jan 6, 2025

Truck was in for a re-call. First time I brought in computer was down so I had to reschedule. Very helpful in getting this done.

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DealerRater Jan 6, 2025

Oil changes are getting more expensive every year of course.... but, There is something to be said for being able to get my car serviced within an hour of arriving. I tried my regular dealer and could not get in for over a week and I had a couple of long drives ahead, so having E C Chrysler Express Lane to get the job done right and fast is great for me. I have 225,000 miles on my original brakes and wanted to verify the fact that I have thousands of miles to go before the pads wear enough to change 8...

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DealerRater Jan 1, 2025

Great service and I was in and out of there in one hour. It was perfect.

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DealerRater Dec 28, 2024

Cory took care of my needs quickly and I was back on the road in no time.

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DealerRater Dec 26, 2024

They were courteous, through and fast. Great service! I'm glad I switched to get my auto service here.

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DealerRater Dec 23, 2024

Top-notch dealership that always goes above and beyond! The sales team is knowledgeable and helpful, making the car-buying process smooth and enjoyable. The finance team offers clear options and works hard to find the best deals. Plus, the service team is efficient and reliable. Highly recommend for anyone looking to buy or service their vehicle!

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DealerRater Dec 17, 2024

Very good time to finish and good communication from the customer service and tech person.

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DealerRater Dec 16, 2024

Great turnaround time. Very helpful and was very impressed with the ability to get an appointment as soon as I could

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DealerRater Dec 14, 2024

Fast, friendly, and convenient service. Staff and service manager very knowledgeable. Got my oil changed, tires rotated, and recall done in a short amount of time.

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DealerRater Dec 11, 2024

Mondays service call was excellent. The staff was very friendly and explained everything in detail. Very happy. The work that was done this fall - repair broken seat belt, was done ok, but in the process of the repair, the door locking system was messed up. We had to stop up two different times to get that fixed. The people involved with the locking system were very friendly. I was very disappointed with Dodge - I filled out a rating and explained that the seat belt was broken during manufacturing and I was very very disappointed in their workmanship. I ...

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DealerRater Dec 7, 2024

Great services at reasonable prices. The staff is friendly, knowledgeable, courteous, professional, thorough, and delivers very speedy service. I have taken my Altima there for services since 2018.

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DealerRater Nov 25, 2024

The entire staff that was working that day [Friday] were extremely kind respectful and knowledgeable.

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DealerRater Nov 20, 2024

Great customer service, the staff were flexible and helpful! They were attentive without being pushy and helped me purchase the vehicle I wanted quickly and efficiently.

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DealerRater Nov 20, 2024

Andrew was a great help listening to my concerns that were not previously resolved. He did a great job staying in communications. He also apologized for the issues not being identified/corrected earlier. Lastly, I had been told I would have to utilize the shuttle but, Andrew went above & beyond getting me a loaner with a full tank of gas. Way to go Team!!!! Just a suggestion though, with the quick oil change, they really should pay closer attention to the 20 point inspection. Make sure oil sensor is reset, check tires, fluids, lights etc…That was all corrected with ...

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DealerRater Nov 19, 2024

Very courteous and friendly staff professional and knowledgeable very welcoming attitude displayed by everyone I met

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DealerRater Nov 18, 2024

Always friendly and helpful. They were very fast with my recall and informative on what needed to be done

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DealerRater Nov 17, 2024

Gabe Mawby was excellent sales person very knowledgeable very polite to my wife he has already patronized my business called my wife by name very impressive!

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DealerRater Nov 14, 2024

Got me in quickly when I reported the issue. The service was friendly and efficient.

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DealerRater Nov 13, 2024

Everyone super friendly and very helpful. Communication is great between calls and texts to keep me updated

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DealerRater Nov 10, 2024

The Ram vehicle I was interested in was on the lot. The salesmen were friendly, helpful, and knowledgeable about the sale.

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DealerRater Nov 9, 2024

Very friendly staff as well as excellent root beer. I will be returning to this location!

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DealerRater Nov 9, 2024

Thank you for taking such good care of my daughter and her 2 young children as she was stranded on the expressway during rush hour. Very professional, speedy service and excellent diagnosis. They even took care of the towing logistics to get the vehicle on your lot. We would certainly consider your Dealership to replace our current model if you had one affordable. My daughter is a full time working single mother with 2 active toddlers generating a limited income in, as I am certain you are aware, a very difficult economy. Thank you again.

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DealerRater Nov 6, 2024

Shop was great was able to get my truck in quick and back timely but had a bit of an issue getting updates from the Service writers

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DealerRater Nov 3, 2024

Got us in right away for a recall and helped us with tires and great prices

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DealerRater Nov 3, 2024

Bought a used vehicle. Had an issue. They fixed it without a fuss. VERY Impressed. All employees were helpful, respectful, professional.

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DealerRater Nov 2, 2024

Salesperson was great to work with. Only complaint was we didn't receive a full tank of gas. Have never purchased a vehicle before and didn't leave with a full tank.

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DealerRater Nov 1, 2024

I had an awesome experience purchasing my new Jeep from Eau Claire Chrysler Dodge Jeep Ram, One Automotive. Devon & the crew were top notch. They answered all my questions & helped me through the purchasing process. I highly recommend them to anyone looking to purchase a vehicle.

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DealerRater Oct 30, 2024

Fast and didn't keep me waiting!! Thanks! very organized !!! Will spread the word....Great

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DealerRater Oct 30, 2024

Excellant service, started my vehicle on time, discussed all towing options, in and out quick !

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DealerRater Oct 30, 2024

Fast service and great service representatives. Got me in the same day I called and my car was ready by the afternoon.

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DealerRater Oct 28, 2024

My wife and I were just not having any luck finding a Jeep in the trim package that we wanted with local dealers. So, we opened up our search distance and came across Eau Claire CDJR and they had three Jeeps with the trim packages that interested us. I call made the call, spoke with Devon M who was super helpful and knowledgeable on the features of the these particular Jeep trim packages. He sent me a video of not only a walk around of the Jeep but also went out of his way to send a video of the ...

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DealerRater Oct 27, 2024

They are very friendly and they have very good communication skills. God bless the Queen!

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DealerRater Oct 27, 2024

Incredible customer service as always. The Wagner guy running the desk was very helpful. Service was done quick and perfectly

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DealerRater Oct 26, 2024

Andrew was great. He took me through the whole process and clearly explained what I needed to know and answered all my questions,

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DealerRater Oct 26, 2024

Wonderful people and love going here to get my services done! Will be back for sure

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DealerRater Oct 26, 2024

Devon was great! He knew we had a time limit and literally ran around to make sure we'd get out of there on time. Top notch!

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DealerRater Oct 25, 2024

Good, friendly service. Received $10.00 off price as they weren’t able to finish service at promised time.

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DealerRater Oct 24, 2024

Kenzie is amazing! She has the best personality and was able to get me a new key fob battery !

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DealerRater Oct 23, 2024

Friendly and great to work with recommend them highly. Great job with the process of buying a vehicle.

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DealerRater Oct 20, 2024

A clean and organized facility. But It was overpriced for an oil change for the time duration.

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DealerRater Oct 20, 2024

I had a great experience and great communication. I was pleased to get in quickly for an oil change.

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DealerRater Oct 19, 2024

Very helpful and know how to take care of their customers. Will definitely be buying my vehicles from here from now on

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DealerRater Oct 18, 2024

I dropped off my car to have them work on two different recall issues and they had it ready within 24 hours with friendly service. I've been happy every time I've had to bring in a vehicle.

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DealerRater Oct 16, 2024

Recall was finished a lot sooner than I was originally told; they provided me with a ride home & would've picked me back up if I had needed a ride. Everyone I dealt with was very pleasant.

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DealerRater Oct 13, 2024

Kenzie provided great customer service and explained everything clearly. Parker installed my battery and checked fluids in a very timely manner.

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DealerRater Oct 13, 2024

Nice sales managers and sale person , they were very accommodating to my new Ram truck needs , also very helpful and efficient with all my paperwork! I look for to doing business in the future .

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DealerRater Oct 13, 2024

Went in for oil change with my daughter. We had both of our cars done. Very friendly people working. Comfortable surroundings. Thank you for a great job.

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DealerRater Oct 11, 2024

Great experience at One Auto Group! Communication was excellent, shuttle service was very helpful and the whole experience was timely. The whole experience exceeded expectations and I would absolutely recommend the service to anyone.

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DealerRater Oct 10, 2024

Dealer was prompt, listened to my needs, executed a mutually agreed deal that was good for both parties.

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DealerRater Oct 8, 2024

Devon was great to work with start to finish. Would recommend working with him and Eau Claire CDJR when I have future vehicle needs.

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DealerRater Oct 8, 2024

They took the time after hours to finish the paperwork & are willing to come get my new vehicle to do the detailing, window & body coating and let me use a loaner vehicle. Great to work with

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DealerRater Oct 8, 2024

Jacob was wonderful actually dealing with another dealership as well and his service won our business. He is still following up with us making sure a questions answered. He is a keeper!!!

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DealerRater Oct 6, 2024

Buying was great. The sales staff are very helpful, however the services are not as competent.

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DealerRater Oct 5, 2024

I had a great experience purchasing my new Jeep. I recommend buying a vehicle from one automotive in Eau Claire, WI.

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DealerRater Oct 5, 2024

Aaron Palmer who sold me the car was great to work with very pleasant, very helpful in making my decision on the sale.

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DealerRater Oct 4, 2024

Quick! Extremely nice employees. Always do a thorough job. Thank you for your service. Awesome.

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DealerRater Oct 3, 2024

Andy went above and beyond in overcoming obstacles to make sure our Pacifica received the attention required to resolve our warranty issue. Everyone at the dealership was very nice.

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DealerRater Oct 2, 2024

The service manager is a gift to the Dealership He did a great job would definitely recommend this place to others.

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DealerRater Oct 2, 2024

Made the buying process very quick,easy and relaxing. Devon really was informative and his shade was very helpful!

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DealerRater Oct 1, 2024

The visit was top notch very professional they went above and beyond great job thanks

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DealerRater Oct 1, 2024

Jacob was very nice to work with. He is very friendly and didn't push me into anything I didn't want. He explained how everything works and answered all my questions.

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DealerRater Sep 29, 2024

Devon is Beyond a five star. You are gifted to have him as a salesman.

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DealerRater Sep 27, 2024

Good service, good results, good communication, and wife was very pleased with overall results received.

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DealerRater Sep 27, 2024

Even though I bought my jeep somewhere else, I will always go here to get my service done.

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DealerRater Sep 25, 2024

Andrew and his crew went above and beyond when working through the diagnosis and repair of my vehicle. I will definitely return to this show for any future needs.

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DealerRater Sep 24, 2024

One Automotive had a very nice selection of Jeep Compass to chose from. We found one easily going through your on line inventory. Devon was a very knowledgeable and fun to work with.

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DealerRater Sep 21, 2024

The service is quick, thorough, done by certified technicians. It includes a multi point safety check of other areas of the vehicle and they top off your fluids. The staff is friendly, courteous, and professional. Great place!

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DealerRater Sep 21, 2024

Great service! Nice waiting area. Clean bathrooms. I will definitely be bringing my van back to this location when another oil change is needex!

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DealerRater Sep 21, 2024

Andrew’s professionalism and detailed feedback and information has been timely and appropriate. I highly recommend him.

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DealerRater Sep 20, 2024

Took longer than expected to repair. Communication was poor on time needed before fixed. Service manager was great and helpful.

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DealerRater Sep 20, 2024

Arron helped me get a car and found one that fit my needs and price. Thank you and will forsure recommend you!!

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DealerRater Sep 19, 2024

Ryan and Jacob were awesome to work with. No high pressure sales pitches. Just straight forward and honest. I appreciate that approach.

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DealerRater Sep 19, 2024

Was kind, caring, explained in great detail the diagnosis and what our options were! Super fantastic to work with!

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DealerRater Sep 18, 2024

Service department was courteous and explained the process and even offered a shuttle ride home.

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DealerRater Sep 18, 2024

Easy to work with, and even saved me some money by telling me to wait to buy tires until a sale happens in a few weeks.

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DealerRater Sep 17, 2024

Jake was super cool to work with, didn’t feel pressured at all and he was very knowledgeable about anything I asked and was super easy to work with! I’ll definitely be coming back if he’s still working at that dealership I will buy my next vehicle from him! 👍🏻

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DealerRater Sep 16, 2024

The service experience was amazing. Everyone was really helpful and nice to work with. Thanks

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